A fresh force in coverage – big goals, bold start

A New Standard in Business Insurance
Innovative solutions to protect your assets, employees, and
commercial contracts.

Why VSO Inc is Your
Best Choice
Cutting-edge technology for fast and seamless service
Flexible commercial contracts tailored to your business
24/7 support – we’re always here for YOU

Insurance Solutions for Your Success

Business Property Insurance
Safeguard offices, warehouses, and equipment from unexpected risks

Home Insurance
Modern plans for your team’s health and safety

Commercial Auto Insurance
Full coverage for your fleet – from cars to trucks

Personal Auto Insurance
Comprehensive protection for your vehicle – from daily drives to road trips

Commercial Contracts –
Your Confidence
in Tomorrow
Protection from financial risks in partnerships
Personalized terms for every client
Fast online processing powered by our technology

Your Insurance in Simple Steps
1
Submit your request via the website
2
Receive a tailored offer within 24 hours
3
Sign the contract online and rest easy

Answers to Your
Questions
How long does it take to get a quote?
It depends on the specific case, but usually we can provide a quote within a few hours
after receiving all the necessary information. If you're in a rush, let us know — we understand that time is
critical for drivers and business owners.
How quickly can I get proof of insurance or a certificate of insurance (COI)?
Once your policy is bound, we typically issue certificates of insurance within one
business day. Same-day processing is available upon request for urgent situations, such as broker verification or
load booking.
What affects the cost of my premium?
Premiums are influenced by:
• Property value and location (for business property and home insurance)
• Driving record and vehicle type (for auto insurance)
• Coverage limits and deductibles
• Property value and location (for business property and home insurance)
• Driving record and vehicle type (for auto insurance)
• Coverage limits and deductibles
Can I cancel my policy at any time?
Yes, you can cancel your policy at any time. Some policies may have cancellation fees or
require written notice. Contact our support team for specific instructions.
Can I insure someone else’s property?
Generally, you can only insure property or people in which you have an insurable interest
– meaning you would suffer a loss if something happened to them.
Can I update my policy if I move or purchase a new car or home?
Absolutely. You should notify us immediately of any major changes such as moving to a new address, acquiring a new
vehicle, or purchasing property. We will update your policy to reflect the changes and ensure continued
protection.
Why is my insurance quote higher than my friend’s?
Every case is different. Insurance rates depend on a variety of factors — driver experience, violation history,
state of registration, type of cargo, and even the year and model of the truck. We always aim to find the best
possible rate based on your individual situation.
Can I get insurance coverage if I am a new venture or first-time owner-operator?
Yes. While premiums may be higher due to lack of operational history, we work with carriers who accept new
ventures. Providing clean driving records and solid business planning improves your chances of approval and
competitive rates.
How can I reduce the cost of my homeowners or auto insurance?
There are several ways to reduce your premiums: increasing your deductible, maintaining a claims-free history,
installing home security systems or vehicle anti-theft devices, and bundling policies. We help identify all
eligible discounts for your profile.
How do I file a claim?
You can file a claim:
• Online through your customer portal
• By calling our 24/7 claims hotline
• Through our mobile app
We’ll guide you through every step of the process.
• Online through your customer portal
• By calling our 24/7 claims hotline
• Through our mobile app
We’ll guide you through every step of the process.
What documents do I need to provide when filing a claim?
Typically, you will need:
• Proof of loss (photos, videos)
• Police report (if applicable)
• Medical or repair bills
• Insurance policy number
• Proof of loss (photos, videos)
• Police report (if applicable)
• Medical or repair bills
• Insurance policy number
Do you offer discounts?
Yes! We offer various discounts such as:
• Multi-policy discount
• Safe driver discount
• Loyalty discount
• No-claims bonus
• Multi-policy discount
• Safe driver discount
• Loyalty discount
• No-claims bonus
What should I do if I miss a payment?
If you miss a payment:
• Your policy may enter a grace period (typically 30 days)
• Contact us immediately to avoid cancellation or loss of coverage
• You may be able to reinstate your policy
• Your policy may enter a grace period (typically 30 days)
• Contact us immediately to avoid cancellation or loss of coverage
• You may be able to reinstate your policy
What is a deductible?
A deductible is the amount you agree to pay out of pocket before your insurance coverage begins to pay. For
example, if you have a $500 deductible and a $2,000 claim, your insurance will pay $1,500.
Will filing a claim increase my premium?
It might. Filing frequent or high-value claims can lead to higher premiums. However, one
small claim may not have a significant effect.
What is a coverage limit?
A coverage limit is the maximum amount your insurance will pay for a covered loss. Make sure your limits reflect
the full value of what you’re protecting.
How do I renew my policy?
Most policies renew automatically unless canceled. You’ll receive a notice before your renewal date with any
updates to rates or terms.
What happens if my claim is denied?
If your claim is denied, you will receive a written explanation. You may:
• Request a review
• Submit additional evidence
• Appeal the decision
• Request a review
• Submit additional evidence
• Appeal the decision
Do I need insurance if I already have savings?
Yes. Insurance protects your assets and shields you from catastrophic losses that savings alone may not cover –
like a lawsuit, house fire, or major accident.

Connect
with Us Today
Submit your request, and we’ll call you back within 15 minutes